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York Dungeon flexible entrance tickets

The York Dungeon, 12 Clifford St, York, UK, York, United Kingdom

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Overview

Duration

1h 15min

Languages

English

Voucher type

mobile

What To Expect

Immerse yourself in history at York Dungeon with its amazing cast of theatrical actors, special effects, stages, and scenes.York's stories come back to life before your eyes as the shows and characters transport you through time. Relive the Viking invasion, discover Guy Fawkes' Gunpowder Plot, and step inside the carriage to the York Knavesmire and meet the infamous highwayman Dick Turpin.Giggle and shriek as you experience surprises walking through the depths of the Dungeon.

What to remember

Important info

Your ticket gives you flexible entry at any time on the date of your ticket
Simply bring the tickets with you to scan for entry to York Dungeon on one occasion within the attraction admission hours
Please note, last entry is one hour prior to closing each day
There may be a short wait to enter depending on your arrival time, whereby you will be batched you into the next available tour
Please note this ticket is only valid during standard opening times and does not include entry for events or Dungeon Lates, which must be purchased separately
Guests aged 15 and under must be accompanied by an adult, aged 18+
Guests aged 16 or 17 years must bring proof age in the form of ID or a parent/guardian letter
The experience is not suitable for people of a nervous disposition or children under the age of 12. Entry is at the discretion of the parent/guardian
Children under 5 are not permitted
Please refer to the local tour operator´s website or social media for opening times
The majority of the facilities are designed to be fully accessible to disabled guests, however the York Dungeon is situated in a grade 2 listed building, and this does cause some restrictions for guests with mobility issues
Unfortunately, electric wheelchairs cannot be accommodated due to constraints from the building's historic structure and layout. However, there is a manual wheelchair that is available for any guests with mobility requirements to borrow throughout their visit. Please contact the local tour operator using the contact information provided on your voucher after booking
For safety reasons, only one guest using a wheelchair can be accommodated at a time to ensure an evacuation chair is available to exit the building. There are two flights of stairs both with stair lifts (Max weight 120kg/ 18.8 stone) and guests must be able to transfer from wheelchair to stair lift unaided by Dungeon staff
Navigating around the Dungeon is mainly via level pathways. However, due to the nature of the attraction some floor surfaces are uneven
The experience lasts approximately 75 minutes, the majority of which visitors will be required to stand unless using a wheelchair
The main accessible toilets are located next to the main building entrance (to the left when facing the front doors) and are accessed via a separate entrance. Please try to arrive 10 minutes before your tour start time to use these as they are not nearby once the experience starts
One support assistant is welcome to accompany any disabled visitor without charge. Proof of disability in document form may be requested
As the Dungeon is very dark and the floor is often uneven, guests with visual impairments, blind and partially sighted visitors may have difficulty navigating the facility
The first show contains flashing lights which may affect visitors with photosensitive epilepsy. Please speak to a member of the local team before you enter. An alternative route will be provided for guests who would like to bypass these areas
Deaf visitors, guests with hearing impairments and users of BSL can bring an assistant free of charge. The York Dungeon experience is largely delivered by actors and voiceover audio often in low lighting, so some deaf visitors, guests with hearing impairments and BSL users may not fully experience some elements of the attraction
For an 'Impaired Hearing Guide'; please contact the local tour operator to request this
Assistance dogs are welcome
There are loud noises, mist effects, and smells (good and nasty) that may be confusing to assistance animals

What's included

Entrance fees

Know Before You Go

Highlights

Take part in a fun and thrilling experience as you encounter live actors in an authentic setting and step back in time. Relive the Viking invasion, discover Guy Fawkes' Gunpowder Plot, and meet Dick Turpin. Enter at anytime on your chosen date. Relax at the end in the fully themed Tavern for a drink or snack

Cancellation Policy

You can cancel your tour until a day in advance

Provider

Ingresso

Meeting Point

Unfortunately, the Dungeon does not have any designated parking for blue badge holders. The nearest car parks to the York Dungeon are the Castle Car Park (Post code:YO1 9SA) and Piccadilly Car Park (Post code: YO1 9NX) which both have parking bays for blue badge holders