Priority Access: Xel-Ha All-Inclusive Day Trip with Transportation

Cancun, Mexico
454 reviews
From
$144.99
Pickup point
Click to select
Date
Click to select
Free Cancellation. Read More
Overview
Duration
10h
Voucher type
E-Ticket
What To Expect

Attention water lovers: Paradise awaits at Xel-Há, a natural paradise located along the Riviera Maya. Complete a jungle journey, as you explore a lagoon, cenotes, caves and a hidden beach. Bike around the lush grounds, or simply laze down a river in an inner tube. Satisfy hunger pangs with the flash of your wristband for all-you-can-eat burgers, seafood, Mayan cuisine and more. This all-inclusive tour, perfect for families, includes round-trip hotel transport from Cancun.

What to remember

Important info

Important: Children must be accompanied by an adult all the time.. Wheelchair accessible. Food and beverages are included at the 5 restaurants with Mexican, international and fast food as well as snacks and ice cream.. Stroller accessible. It is recommended that you bring a swimsuit, comfortable clothes and biodegradable sunscreen. Child prices are height dependent. Children over 4.6 feet (1.4 meters) pay the adult price. Children between 3.2 feet (1 meter) and 4.6 feet (1.4 meters) pay the child price. All children under 3.2 feet (1 meter) travel free provided they do not occupy a seat. Near public transportation. The Voucher schedule is informative and it does not indicate your pick-up time.. Infants must sit on laps. The pickup operates from different hotels in Cancun, Playa del Carmen, and the Riviera Maya so it is necessary to contact to know the exact schedule of your pickup.. Transportation is wheelchair accessible. Surfaces are wheelchair accessible. Most travelers can participate. Tours and days of operation are subject to availability and changes.. If at the time of completing your purchase you do not have the name of the hotel, you must contact the Customer Service Viator staff at least 24 hours prior to the visit to the park to help you to coordinate the pickup with us.. Please confirm the exact time and meeting point using the message option in your Reservation or contacting Grupo Xcaret.. All requests for changes, cancellations and/or refunds on bookings must be in the 24-hour or more window prior to the visit date.. We accept changes in visit dates from one month to the next (valid until the current year and subject to changes in public tariffs). We accept changes of visit dates from one day to another with the restriction of one day before.. Some activities like underground rivers have a check point for health issues. In the event of having symptoms such as cough, sore throat, runny nose, and/or red eyes and a temperature exceeding 100.4 F (38 C), our staff reserves the right to refuse to board our transportation or to enter our facilities.. This tour/activity will have a maximum of 15 travelers. Confirmation will be received at time of booking

included
What's included
included-item
Hotel pickup and drop-off. All-you-can-eat buffet. Beverages. Access to showers, lockers and towels. Use of snorkel equipment and inner tubes. Life vests. Use of lounge chairs, hammocks and rest areas. Priority Access: You can have your admission bracelets on the bus on your way to the park.. Entry/Admission - Xel-Ha Park by Xcaret. Entry/Admission - Xel-Há Park
excluded
What's not included
excluded-items
Gratuities. Optional activities: These are educational activities of interaction with wild life, Sea Trek, Snuba. Souvenirs (Available to purchase). Photos (Available to purchase)
know before you go
Know Before You Go
When

Xel-Ha with Transportation
8/16/2023 - 12/25/2023

Monday - Sunday : 07:00 AM - 07:00 PM

12/26/2023 - 12/31/2023

Tuesday - Sunday : 07:00 AM - 07:00 PM

1/1/2024 - 3/24/2024

Monday - Sunday : 07:00 AM - 07:00 PM

3/25/2024 - 4/7/2024

Monday - Sunday : 07:00 AM - 07:00 PM

4/8/2024 - 6/30/2024

Monday - Sunday : 07:00 AM - 07:00 PM

7/1/2024 - 8/11/2024

Monday - Sunday : 07:00 AM - 07:00 PM

8/12/2024 - 12/25/2024

Monday - Sunday : 07:00 AM - 07:00 PM

12/26/2024 - 12/31/2024

Monday : 07:00 AM - 07:00 PM
Tuesday : 07:00 AM - 07:00 PM
Thursday : 07:00 AM - 07:00 PM
Friday : 07:00 AM - 07:00 PM
Saturday : 07:00 AM - 07:00 PM
Sunday : 07:00 AM - 07:00 PM
Operating days

See Availability

Cancellation Policy
can-cancel You can cancel your tour until a day in advance
Provider
Grupo Xcaret
Meeting Point

Traveler pickup is offered

  • During the booking, please choose Pickup Location and then select the radio button saying "Please pick me up at" and choose "I don't see my pickup location" from the drop-down then type the hotel name on the box underneath so that we can easily locate your hotel pickup.
    -In case your accommodation is not a hotel you must indicate your exact address including street name, outside number, interior number, county, postal code and city.
  • To know the exact time and meeting point you must send a message thry the option on your reservation or must call us at least 24 hours prior to the visit date purchased.
  • We would like to make it comfortable for you so we will pick you up at your hotel or at the nearest point available in our routes.
  • Let us know if you are not in need of transport.
  • We cannot assure your pickup at a hotel where you are not a guest considering that some hotel's policies, not allow visitors to access at the property.
  • The guides will be dressed in red t-shirts with the Xcaret logo on the back for easy identification. The guides will say the tour name out loud.
  • Upon your pickup, please present your printed or digital voucher and photo ID for boarding the bus to obtain a bracelet for entering into the park.
  • If by the time you purchase the ticket you do not have the hotel yet, you must contact the Customer Service Viator staff at least 24 hours prior to the visit to the park to help you to coordinate the pickup with us.
  • You must be 10 minutes early at the assigned location.
    Transportation service is not private so you will share the bus with some other visitors of Grupo Xcaret.