Austria Classic Heiligkreuz

Special check-in instructions This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. The front desk is open during the following times:* Monday - Saturday: 3:00 PM - 9:30 PM * Sunday - Sunday: 5:00 PM - 8:00 PM If you are planning to arrive after 7:00 PM please contact the property in advance using the information on the booking confirmation. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation. Know Before You Go * Only registered guests are allowed in the guestrooms. * The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation. * This property advises that enhanced cleaning and guest safety measures are currently in place. * Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. * Personal protective equipment, including masks and gloves, will be available to guests. * Social distancing measures are in place; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; reservations are required for some onsite facilities. * Contactless check-in and contactless check-out are available. * Enhanced food service safety measures are in place. * Individually-wrapped food options are available for breakfast. * Each guestroom is kept vacant for a minimum of 24 hours between bookings. * Free antigen/rapid COVID-19 testing is available on site; reservations required for on-site testing. * This property affirms that it adheres to the cleaning and disinfection practices of Ecolab (3rd party expert - Global). * This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly). Fees * Fee for continental breakfast: approximately EUR 17–17 for adults, and EUR 9–9 for children * Airport shuttle fee: EUR 35 per vehicle (one-way) * Crib (infant bed) fee: EUR 15 per night The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. Mandatory Fees and Taxes You'll be asked to pay the following charges at the property: * A tax is imposed by the city: EUR 1.00 per person, per night. This tax does not apply to children under 15 years of age. We have included all charges provided to us by the property.