Hotel Santa Cruz

Special check-in instructions Front desk staff will greet guests on arrival. Know Before You Go * Parents or a legal guardian traveling with children under 18 years must present the child's birth certificate and an identity card with photo (passport, for example) at the check-in. For international travels to Brazil, if just one of the parents is traveling with the child, she/he must present – in addition to the child's certificate of birth and identity card with photo – a letter authorizing the trip signed by the other parent with a notarial certification of signature. In case the parents or the legal guardian, as applicable, cannot or are unwilling to give this authorization, a judicial authorization is required. People who intend to travel to Brazil with children must consult with the Brazilian consulate before traveling for more information. * One child 6 years old or younger stays free when occupying the parent or guardian's room, using existing bedding. * Only registered guests are allowed in the guestrooms. * Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation (surcharges apply and can be found in the Fees section). * This property advises that enhanced cleaning and guest safety measures are currently in place. * Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. * Personal protective equipment, including masks and gloves, will be available to guests. * Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; contactless room service is available; masks are required in public areas; reservations are required for some onsite facilities. * Enhanced food service safety measures are in place. * This property affirms that it adheres to the cleaning and disinfection practices of COVID-19 Guidelines (CDC). * This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly). Fees * Self parking fee: BRL 20.00 per night * Pet fee: BRL 45.00 per pet, per night * Service animals are exempt from fees * Early check-in is available for a fee (subject to availability) * Late check-out is available for a fee (subject to availability) The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.