This hotel is located in the heart of the upper part of town, above the Brunswick Square shopping complex. It is connected via an indoor walkway with a range of sights including the Market Square, the Saint John Trade and Convention Centre, and the Saint John City Market. Also known as Fundy City, Saint John is not only the oldest incorporated city in Canada, but is also bursting with natural treasures and festivals. Guests can be witness to the highest tides in the world at Reversing Falls or discover hidden treasures at the Saint John City Market, a National Historic Site. Visitors should also not miss the oldest museum in Canada, the New Brunswick, with its special marine mammals gallery and a 12 m North Atlantic whale by the name of Delilah.
The family hotel comprises a total of 254 rooms including club rooms and suites, in addition to a lobby area with a reception desk manned around the clock, air conditioning, a hotel safe, a currency exchange facility, lift access, a public Internet connection, and conference facilities. Further amenities include a bar, a restaurant, both a kids club and a playground where younger guests may let off steam, and parking for those arriving by car. Room and laundry services are offered as additional services. This hotel participates "Green Partnerhip Program".
The spacious rooms all come with an en suite bathroom with bath/ shower and hairdryer, as well as individually adjustable temperature controls. Further standard fittings include a direct dial telephone with answering machine, satellite/ cable TV with films on demand, a telephone socket, a clock radio, a high-speed Internet connection with W-LAN, Internet via TV, a coffee machine, and an iron and ironing board. In addition, a double or king-size bed and a hire safe are also included in all accommodation units as standard.