Alma de Ojochal

Special check-in instructions The front desk is open during the following times:* Monday - Sunday: 6:00 AM - 9:00 PM To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. If you are planning to arrive after 6:00 AM please contact the property in advance using the information on the booking confirmation. Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions and key retrieval information. Front desk staff will greet guests on arrival. Know Before You Go * Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation. * Children 18 years old and younger are not permitted from January to December. * The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation. * This property advises that enhanced cleaning and guest safety measures are currently in place. * Disinfectant is used to clean the property, and commonly-touched surfaces are cleaned with disinfectant between stays. * Social distancing measures are in place; staff at the property wear personal protective equipment; guests are provided with hand sanitizer.