What To Expect
Special check-in instructions
Front desk staff will greet guests on arrival.
Know Before You Go
- Pool access available from 7:30 AM to 9:00 PM.
- Reservations are required for massage services, spa treatments, and private bath/onsen. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
- One child 5 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.
- Only registered guests are allowed in the guestrooms.
- The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
- The property allows pets in specific rooms only and has other pet restrictions (surcharges apply and can be found in the Fees section). Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation.
- A car is recommended for transportation to and from this property.
- This property advises that enhanced cleaning and guest safety measures are currently in place.
- The property is cleaned and disinfected using an electrostatic sprayer; disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.
- Personal protective equipment, including masks and gloves, will be available to guests.
- Staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; contactless room service is available; masks are required in public areas.
- Enhanced food service safety measures are in place.
- On-site PCR COVID-19 testing is available for a EUR 10 fee; reservations are required for on-site testing.
- This property affirms that it adheres to the cleaning and disinfection practices of Ecolab (3rd party expert - Global), COVID-19 Guidelines (WHO), and CovidClean (Safehotels - global expert).
- This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
Fees
- Covered self parking fee: EUR 10 per day (in/out privileges)
- Pet fee: EUR 30 per pet, per night (maximum EUR 266 per stay)
- Service animals are exempt from fees
- Early check-in is available for a fee (subject to availability)
- Late check-out is available for a fee (subject to availability)
- Hosted evening meal: EUR 45
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Mandatory Fees and Taxes
You'll be asked to pay the following charges at the property:
Deposit is payable by bank transfer and is due within 24 hours of booking the reservation.
We have included all charges provided to us by the property.