Mama Shelter Bordeaux

Special check-in instructions
Front desk staff will greet guests on arrival. Guests can expect reduced services and amenities in winter 2022-23 due to national energy-saving initiatives.

Know Before You Go

• Cash transactions at this property cannot exceed EUR 1000, due to national regulations. For further details, please contact the property using information in the booking confirmation.
• This property caters to LGBTQ+ guests.
• The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
• Parking height restrictions apply.
• This property advises that enhanced cleaning and guest safety measures are currently in place.
• Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.
• Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; masks are required in public areas.
• Contactless check-in and contactless check-out are available.
• Enhanced food service safety measures are in place.
• Individually-wrapped food options are available for breakfast.
• This property affirms that it adheres to the cleaning and disinfection practices of Bureau Veritas (3rd party expert - Global).
• This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Fees

• Fee for buffet breakfast: approximately EUR 21 for adults and EUR 10 for children
• Covered self parking fee: EUR 20 per day (in/out privileges)
• Pet fee: EUR 25 per pet, per stay
• Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Mandatory Fees and Taxes
You'll be asked to pay the following charges at the property:

• A tax is imposed by the city: EUR 0.99 per person, per night. This tax does not apply to children under 18 years of age.

We have included all charges provided to us by the property.