Relais del Lago

Special check-in instructions
This property offers transfers from the airport and train station (surcharges may apply). To arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation. The front desk is open daily from 8:00 AM - 7:30 PM. If you are planning to arrive after 7:30 PM please contact the property in advance using the information on the booking confirmation. Guests will receive key retrieval information.

Know Before You Go

• All guests, including children, must be present at check-in and show their government-issued photo ID card or passport.
• Cash transactions at this property cannot exceed EUR 5000, due to national regulations. For further details, please contact the property using information in the booking confirmation.
• This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties.
• The seasonal pool will be open from May 01 to September 30.
• Pool access available from 8:00 AM to 8:00 PM.
• Reservations are required for massage services and spa treatments. Reservations can be made by contacting the bed & breakfast prior to arrival, using the contact information on the booking confirmation.
• Only registered guests are allowed in the guestrooms.
• The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
• This property advises that enhanced cleaning and guest safety measures are currently in place.
• Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.
• Personal protective equipment, including masks, will be available to guests.
• Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer.
• Contactless check-in and contactless check-out are available.
• This property affirms that it follows the cleaning and disinfection practices of Safe Hospitality National Protocol (Italy).

Fees

• Fee for continental breakfast: approximately EUR 10.00 for adults and EUR 5.00 for children
• Airport shuttle fee: EUR 80 per vehicle (maximum occupancy 4)
• Late check-out is available for a fee (subject to availability)
• Crib (infant bed) fee: EUR 15 per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.